You can complete about as much work on a computer that gets stuck in standby as you can on one that won't boot at all. To work your way past these kinds of operating problems, you need to diagnose ...

Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

Like any computer, a Mac is prone to serious problems over the course of its life. A wide variety of things can go horribly, horribly wrong. From a complete failure to start to that terrifying kernel ...

You're the computer whiz in your circle of friends and family, which means, inevitably, somebody is going to call for tech support. If you can't fix it in person, these are the best approaches we've ...

Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

A couple of weeks ago, I upgraded some of my lab servers to Windows Server 2016. Although the upgrade process seemed to work flawlessly, my hectic schedule prevented me from doing an exhaustive ...

A couple of days ago my computer all of a sudden wouldn't start up. It does not even reach POST. I have power-cycled it a few times and sometimes it comes as far as giving three beeps before shutting ...

I have a user who's machine is not pingable on our network, using computer hostname or associated IP. However, in troubleshooting this, I see that the IP the machine actually has does not resolve to ...